POSITION SUMMARY: The Customer Service Supervisor interacts directly with customers and callers to provide information, process orders, and deliver the best customer service possible. This position assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. In addition, this position oversees the other Customer Service representatives to ensure consistency and appropriateness of service, develop and review processes for efficiency and accuracy, and maintain standards. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.

POSITION SUMMARY: The Director of Media Production is responsible for managing and directing all aspects of It Is Written’s Media Production department, including personnel, project development, production of programs, and distribution of content through various platforms. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.

POSITION SUMMARY: The General Maintenance Worker is responsible for the maintenance and systems function of the building and grounds. A skilled worker will perform routine preventative maintenance and upkeep tasks, such as basic repair and cleaning, to building equipment and systems ensuring the facility is tidy and functional. An ideal candidate will be reliable, possess a keen eye for detail, and demonstrate manual dexterity and physical stamina. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.

POSITION SUMMARY: The Customer Service Representative (CSR) delivers the best frontline customer service possible through all interactions with customers, vendors, and staff. This role is involved in processing orders, troubleshooting customer questions and order issues, maintaining the It Is Written Bible School, and answering phones and other communication methods with positivity and effectiveness in a fast-paced environment. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.

POSITION SUMMARY: The Video Editor serves It Is Written by editing programs for the Media Production department. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.

POSITION SUMMARY: The Marketing Specialist plans and implements the overall marketing initiatives of the organization. The position requires involvement in the development and implementation of the marketing strategy utilizing project management processes to meet required deadlines. The position also requires performing market research, developing integrated marketing communication plans for new projects, coordinating digital marketing efforts, organizing exhibits and collateral for industry events, facilitating internal communications, and protecting and promoting the organizational brands. In addition, the position will work with the Development department in the development of marketing initiatives to enhance donor relations. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.

POSITION SUMMARY: This position reports directly to the Director of Planned Giving and Trust Services (PGTS) and assists with responsibilities in the PGTS. The Trust Officer serves to build quality relationships with donors and potential donors by communicating the organization’s vision and mission so they can participate in funding its evangelistic goals. This will mean representing and effectively communicating gift planning and trust services for the Ministry at events, meetings, and with individual donors in their homes. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.

POSITION SUMMARY: This position reports directly to the Director of PGTS and assists with responsibilities in the Planned Giving and Trust Department. The Trust Officer serves to build quality relationships with donors and potential donors by communicating the organization’s vision and mission so they can participate in funding its evangelistic goals. This will mean representing and effectively communicating gift planning and trust services for the Ministry at events, meetings, and with individual donors in their homes. It is crucial that this position supports the mission and values of It Is Written by exemplifying the values and beliefs of the Seventh-day Adventist Church in all interactions.